Business Answering Service

What can an answering service do for your business?

An answering service can turn a business around in only minutes. Having your customers speak to a real person every time they call can help you to gain their trust and loyalty and help to improve sales. On top of this, knowing the team of friendly Australian receptionists at Answering Service have got the phone covered you will have more time to focus on business strategy!

Turn your Business Around – Here’s How

When you sign up with Answering Service we allocate you a local Australian number. Or a 1300 number if you prefer. You are then free to distribute this number or call forward your existing number/s to us (i.e. continue to promote your existing phone number). When you or a customer calls your existing number or the number we assign to you, they will talk to one of our mature receptionists.

Our receptionists are able to answer your calls exactly as you want. They will have your customers thinking they are sitting right there in your office. They can perform a range of tasks including taking messages and forwarding calls onto you as well as dealing with questions and providing basic information.

You are able to relax knowing your customers are being given the attention they deserve and, if you wish, only the calls that require your attention will be forwarded on to you. This will allow you to get to work on your business!

An answering service can help you to gain customers as well as improve the relationship you have with your existing customers. Research from BT in the UK has shown that 60% of business people will not leave a message on an automated service. This means that when leads are calling and reaching your voicemail, you are losing them. They will hang up the phone and move onto the next person on their list, a competitor. Having the friendly team of receptionists at Answering Service pick up every call encourages prospects to become customers.

You can try our answering service out today for FREE. We will not ask for credit card details and you can set it up within minutes!