Problem solving with an answering service

What problems can an answering service solve?

An answering service can give you more time, save you money and help you to relax. Using an answering service can ensure you maintain a consistent business front and treat every one of your customers with the respect and attention they deserve.

More Time

An answering service will save you time. You will not have to run around trying to answer the phone or waste time answering questions that just about anyone could answer. An answering service allows you to give your work 100% of your attention and then set aside time to return calls when you are giving your customers 100% of your attention. If you get a lot of calls asking for basic information such as email addresses or your location, a receptionist could answer those queries for you. That way you will have less calls and less distractions meaning that you will have more time.

More Money

An answering service will mean that you will never miss a call again. When prospective customers reach your voicemail, the majority will hang up and not call back. This means that you just lost a potential customer. With every customer getting to speak to a real person the first time they call, you will get more business.

If you have been tossing up hiring an in-house receptionist, an answering service can save you a lot of money. At a fraction of the cost, an answering service can perform all the same tasks, just as well, if not better. At Answering Service, our friendly Australian receptionists will answer your calls just as you would and answer questions, forward calls, take messages and gather customer information. Have a look at our competitive rates or sign up for a FREE trial to see how much you could save.

More Relaxation

Take some time off, relax. You do not have to worry about missing calls with an answering service. You can enjoy your days off knowing your answering service is maintaining a consistent and respectable business front.

More Consistency

With a professional Australian receptionist answering each and every one of your calls, the first time a customer rings, every time they ring.

More Important

Ensure your customers feel important by having a real person greet them every time they ring. Reinforce this by giving them your full attention when you return calls. With an answering service you can set aside time to return calls, or opt to have only the urgent calls forwarded to you. With less calls and time set aside to focus on your calls you will be able to give each one of your customers the respect and attention they deserve. If a customer has a good experience with your company, they are more likely to continue investing in you and to share this positive experience with their friends.

If you want to solve some problems, try out our answering service. You can sign up with Answering Service for a FREE trial for 7 days and have us answering your calls in just a few minutes. Give us a call on 1300 661 785 or have a look at our website for more information.